Top Quality Student Accommodation and Professional Lets

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Terms & Conditions – valid until August 2017

 

TENANT OBLIGATIONS

 

The Tenant agrees with the landlord: -

  • To pay the rent on the date specified.  Failure to do so will result in your Landlord charging to you all collection and interest charges, which you will also become liable for.
  • To pay all council tax payable in respect of the Property and to indemnify the Landlord against any such obligation which the Landlord may incur during the tenancy by reason of the Tenant ceasing to be resident in the Property.
  • To pay all charges for the use of any telephone at the Property and television licenses required under law.
  • To keep the interior of the Property in the same condition of repair as it was at the beginning of the Tenancy (reasonable wear and tear only excepted) including the painting papering and decorations thereof and the fixtures fittings and appliances therein (except installations and things which the Landlord is liable hereunder or by law to repair).
  • As soon as reasonably practicable and in any case at the end of the Term to repair any damage caused to the Property by the Tenant or by any of the Tenant’s visitors to the Property and to replace anything which cannot be repaired.
  • To use the Property for a private dwelling house as the Tenant’s principal home only and not to carry on or permit to be carried on upon the Property any profession trade or business whatsoever and not to exhibit any notice poster advertisement or similar item so as to be visible outside the Property.
  • Not to make any alteration in or addition to the Property or do or suffer any act or thing to be done thereon whereby the fire insurance premium might be increased.  Any redecoration is to be made only with the prior written consent of the Landlord.  Not to prop open fire doors, detach fire alarm sounders from the ceiling, cover fire alarm sensors in any way or wilfully set-off fire extinguishers or fire alarms, which will incur a charge. Please note heat detectors are fitted to the kitchens, so if food is burnt please leave doors closed and open the windows and ensure extractor fans are turned on. All other sensors are smoke sensors and are quite sensitive. Hairdryers, aerosol deodorants/hairsprays etc. can cause false activation of the fire alarm, so please be careful when using such items and stand away from the detector head of the fire alarm.
  • To pay for any cleaning services that may be required to reinstate the Property to the same order that it was provided that the commencement of the tenancy including washing or cleaning of all windows, hard surfaces, bedding, carpets and curtains which shall have been soiled during the tenancy.
  • To pay for any damage caused during the tenancy. This will be charged to an individual where this person is identified or will be charged to the appropriate floor/building if the person is not identified. This will be invoiced every time damage has been discovered and will need to be paid by return.
  • In order to prevent dampness and condensation, the tenant agrees to use the clothes drying facilities provided and not to dry wet clothes in unventilated bedrooms and communal areas.  In addition, the tenant agrees not to dry or place any clothing on or near any electrical heater provided within the property in order to prevent the associated fire risk.
  • To fully indemnify the Landlord against any costs of whatsoever nature (provided only that they are reasonable and justifiable) which may be incurred by the Landlord as a direct or indirect result of the Tenant failing to vacate and yield up the Property and Contents correctly and in accordance with this Agreement at the expiration or sooner determination of this tenancy.  For the avoidance of doubt this may include (but is not limited to) the Tenant fully indemnifying the Landlord against all administrative, legal, Court and Bailiff costs and fees should the need arise to gain any form of Court Order to recover possession.
  • Neither to commit or threaten to commit any form of harassment on the grounds of race, colour, religion, gender, sexual orientation or disability which may interfere with the peace and comfort of or reasonably cause offence to other persons in the neighbourhood or to the Landlord or to any tenant agent employee or contractor of the Landlord. Examples of harassment include (but is not necessarily limited to);
  • racist behaviour or language
  • using or threatening to use violence
  • using abusive or insulting words or behaviour
  • damaging or threatening to damage another person’s home or possessions
  • writing threatening abusive or insulting graffiti
  • Not to do or threaten to do anything which may cause or may be likely to      cause a nuisance or annoyance or disturbance to the Landlord or other persons in the neighbourhood or to any tenant agent employee or contractor of the Landlord. Examples of behaviour which may cause nuisance or   annoyance or disturbance include (but is not necessarily limited to);
  • Loud music
  • Arguing and slamming doors
  • Offensive drunkenness
  • Selling or using drugs other than those prescribed by a medical practitioner
  • Dumping or leaving rubbish on or around the Property
  • Obstructing any communal access
  • Not to take in any lodgers or part with the possession of or sublet the Property or allow any person other than the children of the Tenant(s) to occupy or reside in the Property without the consent in writing of the Landlord.  Occasional guests are permitted for no more than two days in any month and must sleep in the room and not in the common areas. The tenant accepts full responsibility for all actions taken by their guests, which includes paying for any associated damages.
  • Not to make any noise on the Property so as to be audible beyond it between the hours of 9.00 p.m. and 8.00 a.m.
  • Not to place, accumulate or store any rubbish or waste material on the Property and to ensure that all such rubbish and waste is deposited in the waste bin provided or is otherwise disposed of immediately.  Failure to do so will incur a charge, from the Landlords or their agents to remove rubbish or refuse.
  • Not to keep any animals or birds or other living creature on the Property without the Landlord’s written consent such consent if granted to be revocable at will by the Landlord and to make good immediately any damage caused to the Property by such an animal.
  • To allow the Landlord and the servants agents’ licensee’s workmen and all others authorised by the Landlord to have access to the Property:
  • At all reasonable times of day for the purpose of maintaining repairing and renewing the gardens and exterior parts of the property
  • Upon at least 24 hours’ prior notice (except in an emergency) for the purpose of repairing maintaining and renewing the interior of the property and replacing any part of the property or the Landlord’s fixtures fittings or contents in it
  • Upon giving at least 24 hours notice in writing to the Tenant for the purpose of viewing its condition and state or repair and to permit the Landlord or their Agent at all reasonable times of the day within the last 28 days of the tenancy to enter and view the Property with prospective tenant
  • Upon giving at least 72 hours notice in writing to the Tenant for the purpose of viewing the Property with prospective purchasers of the Landlords reversion.
  • Not to do anything which causes the drains or gutters of the Property to be obstructed and to remove any obstructions to the drains and gutters immediately.
  • To replace any light bulbs which require replacement during the Term.
  • At the expiration or sooner determination of the Tenancy to deliver up the Property to the Landlord in such order condition and state as shall be consistent with the due performance of the obligations of the Tenant herein contained.
  • To keep and preserve the fixtures furnishings furniture contents and effects from being damaged (fair wear and tear excepted) or destroyed and not to remove any of them from the Property and at the end of the tenancy to return them to the rooms or places in which they were at the beginning of the tenancy.
  • Not do or allow anyone else to do anything on the Property which may be a nuisance to, or cause damage or annoyance to the Landlords or the Tenants or occupiers of any adjoining room or premise.
  • To give the Landlords a copy of any Notice given under the Party Wall Act 1996 within 7 days of receiving it and not to do anything as a result of the Notice unless required to do so by the Landlords.
  • To undertake to use water, gas and electricity in a reasonable manner and not to allow water to run unnecessarily, lights to be left on in empty rooms and cooker and hob units to be left on when not in the process of cooking and showers/taps left running.  Failure to do so will incur extra charges. £3.00 will be charged every time an electrical item is found to be left on or when showers/taps are left running.
  • During the last 28 days of the tenancy to allow the Landlords or the Landlord’s agents to enter and view the room with prospective tenants at reasonable times of the day.
  • The Tenant will be responsible for damage caused to the Property and premises by the Tenant themselves.  The Tenant will be responsible for damage to their own room.
  • If Tenant occupies an en-suite room, it is their responsibility to ensure that the shower drain remains free of any obstruction i.e. hair.  If the shower tray overflows due to an obstruction, it will be the Tenant’s responsibility to pay any associated repair costs.
  • If damage is caused to communal areas of the Property and the perpetrator of the damage is not identifiable, then all tenants residing at the Property share joint and several liability and the Landlords reserve their right to pursues any or all of the Tenants for the cost of the repair for the damage caused.  In addition, the Tenants share joint and several liability for any damage caused to the Property by visitors to the Property.
  • To comply with the no smoking policy and house rules attached to this Agreement at Items 7 and 8 respectively.
  • Provided that if the rent or any part thereof shall be in arrears for 14 days after the same shall have become due (whether legally demanded or not) or in the event of the breach of any of the obligations on the part of the Tenant herein contained the Landlord may re-enter upon the Property and immediately thereupon the tenancy shall absolutely determine but without prejudice to the other rights and remedies of the Landlord.
  • Please ensure that the correct type of lead is used for the internet as all sockets have been tested before your arrival to ensure correct operation. You will need a Cat5e cable to access the internet. Once connected there are no passwords or installations required, access to the internet should be automatic.
  • The tenant agrees NOT to use any kitchen appliance or additional heaters in their bedroom which may constitute an unreasonable fire risk. This includes for example kettles, toasters, fridge/freezers, sandwich toasters, grilles, microwaves, electrical or gas operated heaters etc. Such items may be dangerous if left unattended or misused in any way. Tenants’ bedrooms are not designed to allow the use of such items having no extraction or fire extinguishers etc. If appliances are found to be used, then there will be an additional charge for the extra electricity used and the appliances may be confiscated.
  • On departure, all room keys must be handed into the office or to a member of staff on duty. If keys are not returned, it will be assumed that the room is still occupied and rent will continue to be charged.
  • Please notify Midcity Estates as soon as any maintenance issues arise so that we can respond to the problem. Please see below details of response times as expected from The Responsible Landlords Scheme. Please report and problems via phone, text or email. Please keep emergencies only outside office hours. Office hours are 9:00am to 4:00pm Monday to Friday.

 

3.     LANDLORD’S OBLIGATIONS

 

The Landlord agrees with the Tenant:

  • That the Tenant paying the rent and performing and observing all the obligations herein contained may quietly possess and enjoy the Property during the tenancy without any lawful interruption from or by the Landlord or any person claiming through or under or in trust for the Landlord.  This clause does not prevent the Landlords from taking lawful steps to enforce their rights against the Tenant if the Tenant breaks any of the terms of the Agreement.
  • To keep the Property comprehensively insured against loss or damage by fire and such other risks as the Landlord shall from time to time determine.  (For the avoidance of doubt it shall be the Tenant’s responsibility to insure their own belongings and contents).
  • To pay and indemnify the Tenant against all charges in respect of the Property except those which by the terms of this Agreement the Tenant has expressly agreed to pay.
  • To clean common areas, i.e. landing, stairs and bathrooms but not kitchens, which are the responsibility of the Tenants allocated to that kitchen.  A Charge will be made to all those sharing the kitchen if the Landlords in their opinion are not satisfied with the cleanliness or the tidiness of the kitchen and instruct the cleaners to rectify the situation.
  • To respond to maintenance issues within the requirements of Sheffield’s Responsible Landlords Scheme, or sooner where ever possible. The Responsible Landlords Requirements are as follows: -

 

 

 

1  All repairs endangering the safety, health or security of the residents or the structure of the building e.g. gas leaks, major electrical faults, blocked WCs – Response time not more than 24 hours of notification. This will include a response to burglary damage boarding/repair of any insecure door or window within 12 hrs.

2  Complete breakdown of heating/hot water systems and serious lighting faults – Response time within 3 working days of notification.

3  All other repairs affecting the structure and services but not regarded to be prejudicial to the safety, health or security of the residents or the structure of the building e.g. direct water penetration, refrigerator breakdowns and major cooker faults – Response time within 7 working days of notification.

4  All other repairs reported but which do not affect the safety, health or security of the residents or the structure of the building and are services, which do not prevent reasonable occupation of the accommodation, e.g. plasterwork and minor furniture repairs – Response time within 3 weeks of notification.

 

To comply fully with both the no smoking policy and the house rules contained in Items 7 and 8 to this Agreement.

The Landlord agrees to carry out any repairing obligations as required by section 11 of the Landlord and Tenancy Act 1985.

Where the context admits: -

“The Landlord” includes the persons for the time being entitled in reversion expectant of the tenancy.

a)” The Tenant” includes the persons deriving title under the Tenant.  Whenever there is more than one Tenant all covenants and obligations can be enforced against all of the Tenant jointly and against each individually.

b)    References to the Property include references to any part or parts of the Property.

  • Notice under section 48 of the Landlord & Tenant 1987.  The tenant is hereby notified that notices (including notices in proceedings) must be served on the Landlord at the following address: -

 

W V Rodgers and J M Whitaker The Arches220 West StreetSheffield

S1 4EU

 

  • Any notice served by the Landlord on the Tenant shall be sufficiently served if sent by first class post to the Tenant at the property or the last known address of the Tenant or left addressed to the Tenant at the Property.

 

 

NO SMOKING POLICY

 

Rodgers and Whitaker have a duty to protect non-smokers from the risk of passive smoking whilst behaving reasonably towards smokers.  It must also seek discourage furtive smoking, which might constitute a fire risk.

 

The policy applies to all tenants, employees, contractors and visitors of Rodgers and Whitaker.

 

The right of the non-smoker not to be exposed to second hand smoke is paramount.  The following section defines the standards that Rodgers and Whitaker expects from all its tenants, employees, contractors and visitors: -

All buildings under the control of Rodgers and Whitaker will be smoke free from ANY type of smoking.

Smoking is prohibited immediately outside a building and by entrances to buildings where smoke can be drawn into the buildings (e.g. through doors and windows etc.)

Smoking is allowed in the following areas: -

 

Cavendish House – Car park to the rear of the building

Courtyard – Actual courtyard of building

Halford – Access road to the rear of the building

Marples – Access road to the rear of the building

Pearl House – Access road to the side of the building

 

The policy will be enforced by members of staff of Midcity Estates on a daily basis.  Thank you for your cooperation on this matter.

 

Anyone contravening these rules and regulations will FORFEIT their deposit in FULL and will be reported to the Sheffield City Council Enforcement Officer, which could result in a fine of up to £200.

4.    SAFETY REGULATIONS

 

The Landlord’s would like you to enjoy your stay, but please take note of the following conditions which we will impose on all the tenants.

 

  • Any obstructions left in the fire exit routes will be removed and charged for as this is a fire safety issue.  Charge will be £20.00 per item.  (Such obstructions include road signs; cones; rubbish bags; furniture; bikes etc.
  • Call outs to fire alarm will be charged for if the cause is found to be carelessness or vandalism including setting off the fire alarm unnecessarily by the tenants or by visitors of the tenants. CHARGE WILL BE A MINIMUM OF £30.00 + VAT
  • If rubbish is left to accumulate it will be removed and charged for at £10.00 per bag.
  • Any vandalism or intentional damage will be repaired or replaced and charged for at the same cost to us.  If the individual cannot be identified, then the charge will be divided equally to all residents of that particular floor or divided equally to all students of that building if it is a communal area to all students. Wanton damage will be construed as criminal damage and the police will be involved.
  • Please do NOT remove any fire signs, prop open any fire doors or remove any door closers as this is a fire safety issue and they are there for your own well being.  If these items are ignored it will be taken very seriously and will be charged for.  It is an offence to do any of the above in this item and repeated disregard of this item could end with a report being made to the local fire safety officer and environmental housing officer.
  • Fire extinguishers are there for your safety and are NOT to be let off other than in an emergency for which they are designed to be used.  If they do need to be refilled, then a charge will be made.

 

  • TAMPERING WITH ANY PART OF THE FIRE ALARM SYSTEM IS EXTREMELY SERIOUS AND WILL BE CHARGED FOR AND COULD BE CLASSED AS A CRIMINAL OFFENCE; THIS INCLUDES COVERING ANY FIRE ALARM SENSOR IN ANY WAY OR TRYING TO REMOVE THE SENSOR FROM THE CEILING.

 

  • Call out for loss of keys or to be let in your room outside office hours will also incur a charge.  The office hours are 10.00 am to 3.00 pm Monday to Friday.

 

  • Please be considerate to your fellow tenants and allow them to enjoy their stay without having to endure excessive noise or anti-social behaviour of any kind.

 

IF THERE IS A FIRE OR IF YOU ARE UNSURE THERE IS A FIRE THEN EVACUATE THE BUILDING AND RING THE FIRE BRIGADE TO ATTEND AND THEN RING THE LANDLORDS. Fire evacuation procedure: – On arrival to the building please familiarise yourself with all the exit routes, fire fighting equipment and call points. On hearing the fire alarm please make your way to the nearest exit, do not stop to collect belongings and wait at the designated area. If you are the first to discover a fire, please ensure that you set off the fire alarm via one of the fire alarm call point on all exit routes.  If there is no fire, then please contact the landlords to reset the fire alarm system. The tenant must not remain in the property for any reason when the fire alarm continuously sounds. By remaining in the property the tenant understands and is responsible for putting their own safety and the safety of others at risk. The tenant must not enter the property, if they are unable to exit the building quickly and safely due to injury, illness or disability. They must notify the landlord of any circumstance that would prevent safe evacuation of the building in advance.

 

 

 

Designated areas listed below (Fire assembly points): -

  • Cavendish House              -          

Opposite Cavendish House on West Street.

 

  • The Courtyard                    -          
  • Opposite The Courtyard on Bank Street

 

 

  • Halford House                     -          
  • Opposite Halford House in Fitzalan Square

 

 

  • The Marples             -          
  • Opposite The Marples in Fitzalan Square

 

  • Pearl House             -          
  • Opposite Pearl House on King Street

 

If there are any matters, we can be of assistance in please do not hesitate to contact us.

 

We are available 24 hours a day 365 days of the year.

 

Michael Whitaker is the first point of contact in case of emergency.

 

 

 

 

 

 

 

 

 

 

STRICTLY PROHIBITED ITEMS

 

  • Cookers, toasters, grills, kettles, refrigerators, heaters of any type etc. in your            room, as these constitute a serious fire risk
  • Chip pans & deep fat fryers – ANYWHERE within the buildings
  • Barbecues – ANYWHERE within the residential grounds (Inc. disposable)
  • Halogen lights
  • Candles
  • Joss/Incense sticks
  • Fireworks
  • Pets
  • Firearms of ANY type and for ANY use
  • Weapons i.e. knives, crossbows, etc.
  • Any highly flammable liquids or items (i.e. petrol, firelighters, etc.)

 

 

ANY ILLEGAL BELONGINGS OR ACTIONS WILL BE REPORTED TO THE POLICE AND WILL NOT BE TOLERATED UNDER ANY CIRCUMSTANCES.

 

 

6     LIST OF CHARGES (these prices may be subject to change)

A251 Key – £18.00 registered security keys

Aerial Points – £55.00 to replace and fit

Bed Heads to Repair – £32.00

Bedside Cabinet – £35.00 to fetch, build up and replace

Bookcase – £62.00 to fetch, build up and replace

Call out Charge – A minimum of £30.00 + VAT to fire alarm false alarm, burnt food, hair spray etc.

Call out Charge Loss of Keys – A minimum £30.00 + VAT

Call Out for Fire Alarm Fault – A minimum £30.00 + VAT caused by misuse, broken break glass, carelessness or tampering with sensors etc.

Carpet Clean – £31.50/bedroom

Carpet clean – £55.00/kitchen

Carpets – £19.50/sqm to remove old carpet, replace and refit

Ceiling Tiles – £ 18.50 Per Tile to replace and refit

Chewing Gum – £16.00 to clean and remove

Cigarette/Iron Burn – £35.00 as contribution to damaged article

Cleaning General – £20.00 minimum charge and then £18.00 per hour from then on

Curtain Refit – £12.00/pair

Curtains – £55.00/pair repair

Curtains to replace – £90.00 to replace and refit (curtains made to order)

Decoration – stain block, clean and paint – £19.50 per sqm

Decoration repair holes in wall, damage to walls etc – £38.00 per sqm

Desk – £95.00 damage to shelf or worktop – to fetch, build up and replace

Desk damage to contribute to future replacement – £30.00

Desk Chair – £35.00 to fetch, build up and replace

Desk drawer handle – £7.00ea

Door Closer Removed – £32.00 (refit only)

Door Closers – £47.00 each + labour to fit £32.00 = £79.00

Door damages – not needing to be replaced but contribution – £27.50

Door Fobs – £17.00 to code and replace

Door Frame – repair/redecorate = £52.00

Door Hinge – replace/repair= £25.00

Door locks to replace and fit – £65.00

Door Numbers – £21.00 To Replace

Door stops to replace broken item – £18.00 to replace and fit

‘D’ Door pull handle to replace – £50.00/set fitted.

Easy Chairs – £80.00 to fetch, build up and replace

Easy chairs Damage/contribution to – £22.00

Electricians Labour per hour – £67.63 ink vat

Fire Alarm Break Glass – £25.00 to replace and refit fire safety issue – through misuse

Fire doors propped open – £25.00 fire safety issue every time

Fire Extinguisher New – £55.00

Fire Extinguisher Signs – £22.00 Each Sign

Fire Extinguishers – £36.00 (refill)

Fire Action Sign (To Replace) – £20.00 Each

Fluorescent light fitting 5ft £27.95 ink vat

Fridge Shelves – £22.00ea

Hoover – £55.00

Ironing Boards – £18.00

Kettle – £12.00

Kitchen Cupboard Door – repair/replace = £75.00

Kitchen Dining Chairs – £35.00 to fetch, build up and replace

Kitchen easy chairs to replace – £99.00 to fetch, build up and replace

Kitchen Knobs – £6.00 per item (refit only)

Kitchen Worktops – replace = £99.00/m

Light Fitting – replace = £61.00

Light Switches – £55.00

Mattress Badly Stained/Burns in Mattress – £75.00 to fetch and replace mattress

Microwave – £55.00 to fetch and replace

Mirror – replace = £45.00

Road Signs / Road Cones Etc. – £20.00 To Remove and dispose of each item

Room door handle – £27.00 to replace and refit

Room Key – £6.50

Rubbish removal – £10.00/bag

Settee Broken More Than 1 Year Old – £75.00 as contribution

Settee Covers – £ 60.00 to fetch, build up and replace

Settees Broken – £200.00 to fetch, build up and replace

Sockets – £59.00 to replace and refit

Standard Lamps – £18.00/lamp

Stools – £35.00 to fetch, build up and replace

Televisions/Monitors left for us to remove – £75.00

Toaster – £12.00

Toilet Door Lock – replace = £32.00

Toilet seats – £45.00 to replace and refit

UPVC Window Hinges – £22.00 Each and £32.00 To Fit Each.

Wardrobe base broken – £25.00

Wardrobe Doors – £52.00 (replace) – £32.00 (labour to re-hang)

Wardrobe knob – £6.00ea

 

Where items are damaged but not in need of replacement then a charge will be made as a contribution to the future replacement of the item in question.

 

Cleaning charges for communal areas (kitchens, bathrooms and corridors)

3-4 students sharing                      -           £100.00

5-6 students sharing                      -           £120.00

7-10 students sharing                    -           £140.00

11+ students sharing                     -           £160.00

 

Standard bedroom to clean          -           £20.00

Ensuite room to clean                   -           £25.00

 

Please use Electricity/Water economically.  Lights left on/taps left running will incur a £3.00 charge each time they are misused.

PLEASE NOTE ALL PRICES ARE SUBJECT TO CHANGE AND WERE CORRECT AT THE TIME OF GOING TO PRINT.

11.  USEFUL NUMBERS

 

Fire Service/Police/Ambulance                 Dial 999 / 112

NHS Direct (24HRS/7 Days)                   0845 4647

Northern General Hospital (A & E)           0114 271 4743

Dental Hospital                                            0114 271 7800

National Gas Service                                  0800 111 999

 

If you smell gas do not use any electrical items, don’t even turn on or off lights.  Open all windows possible and contact the Gas Service, then the Landlords.

 

 

NOTES

 

ONCE YOU HAVE SETTLED IN TO YOUR ACCOMMODATION PLEASE ENSURE YOU ENROL WITH A LOCAL GP SERVICE AND DENTAL PRACTICE.

 

YOU ARE NOW RESPONSIBLE FOR YOUR OWN WELL BEING AND SHOULD THE NEED ARISE YOU WILL NEED TO SEEK PROFESSIONAL MEDICAL ADVICE EITHER VIA THE NHS DIRECT PHONE SERVICE, BY CONTACTING YOUR GP DURING NORMAL WORKING HOURS OR BY CONTACTING THE AMBULANCE SERVICE IN AN EMERGENCY.

 

 

 

 

 

 

EMERGENCY CALL OUT CONTACTS (24 HOUR/7 DAYS COVER)

 

Jack Rodgers – Student Manager                  07780 995304

 

 

Michael Whitaker – General Manager           07960 947389

 

Out of Hours Emergency Call Outs are just that, ie. Fire alarms, gas leak, loss of electrical power.  DO NOT abuse the system, you WILL be charged for all non-emergency call outs at a minimum £30.00 + VAT each and emergency call outs if found to be caused by negligence or vandalism etc.

 

FOR CALL OUTS TO THE FIRE ALARM OR FOR LOSS OF KEYS THEN PLEASE CALL 07960 947 389 BETWEEN 10AM-3PM MONDAY-FRIDAY. OUTSIDE OF THESE HOURS AND ON BANK HOLIDAYS CONTACT KEY SECURITY GROUP ON 01924 27 30 50.

 

 

PLEASE NOTE CALL OUTS TO FIRE ALARMS ARE PRICED AT A MINIMUM OF £30.00 + VAT IF FOUND TO BE CAUSED BY CARELESSNESS OR VANDALISM.

WE ARE RESPONSIBLE FOR ANY SYSTEM FAILURES.

ANY DAMAGES ARE INVOICED DURING THE ACADEMIC YEAR TO THE STUDENTS INVOLVED/RESPONSIBLE AND WILL HAVE 7 DAYS TO PAY.

 

 

  • IT IS YOUR RESPONSIBILITY TO ENSURE THAT YOU ABIDE BY THE FIRE EVACUATION PROCEDURE;
  • ON HEARING A CONTINUOUS FIRE ALARM, YOU MUST EXIT THE ACCOMMODATION BUILDING BY THE NEAREST EXIT;
  • DO NOT STOP TO COLLECT BELONGINGS;
  • CALL EITHER ICS OR THE LANDLORDS (DEPENDING ON TIME OF DAY, AS DETAILED ABOVE);
  • WAIT OUTSIDE UNTIL YOU ARE INSTRUCTED TO RE-ENTER THE BUILDING.
  • ONLY CALL THE FIRE SERVICE IF YOU KNOW THERE IS A GENUINE FIRE.